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EN
EN
It’s your money but you can’t use it because it’s not in your account. We tackle your unpaid invoices without you losing your clients.
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Want to increase your financial capacity to invest and grow? We make sure payments come in on time, so you can focus on your core business.
How do we do that?
Our trained cash flow specialists ensure timely and consistent reminders. As a result, payments remain top of mind with your clients and your money comes in faster.
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We collect outstanding invoices and ensure that the bond of trust with your client remains intact - also in the long term.
How do we do that?
No ruthless collection practices; we approach your clients in your name in a respectful and solution-oriented manner.
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Prevention is better than cure. We not only ensure that overdue invoices are paid, but also help you avoid new defaulters.
How do we do that?
Based on 20 years of expertise and 2.4 million records, we use artificial intelligence to predict which clients will become bad payers.
Do you understand all the financial terms? That’s great. For everyone else, we provide a glossary - to make sure we’re all on the same page.
An indicator of how much operating profit a company makes from its day-to-day operations, excluding interest, taxes and depreciation. It is a useful criterion for assessing your core business without accounting or financial constructs clouding the picture.
Systematic follow-up and reminding clients of outstanding invoices through a structured dunning process. At eXago, we describe it as friendly but expeditiously.
The process by which a collection agency or bailiff collects debts from defaulters. At eXago, we’d rather start with a telephone call in your name than with a bailiff at the door.
We know it might sound ‘too good to be true’, so we don’t expect you to simply take our word for it. Check out our client testimonials.
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Don’t immediately start to panic. First, calculate it. In one minute, our calculator shows you how much money is really tied up in outstanding invoices. Simple, quick and, in some cases, painfully honest. But it is the first step towards getting a better grip on your cash flow.
Herlinde Vermeulen
Accounting, DC RESOURCES
Hilde Van Wassenhove
Owner D&D Isoltechnics
Raf De Strooper
Finance manager, FLEXPOINT
Bart Wijckmans
Managing Director, WIJCKMANS NV
Guy Roefs
Finance & Administration Manager, SUEZ
Anouk Reekmans
Business Support Controller, Carglass
Sara Sterkmans
Accountant, VVSnv
One of your customers is not paying their bills and is in bad financial condition due to the ongoing coronavirus crisis. You are therefore considering having his goods seized quickly. However, does that make sense and, by the way, won't there be a new 'ceasefire' for bankruptcies anyway?
A customer asks you to credit your invoice to them and send a new invoice to their company. Or someone else pays your customer's invoice. Is there something wrong with that? What points of attention should you take into account?
No news, good news!
The law states that any undisputed invoice can be considered an accepted invoice and must therefore be paid by the customer. At least if you invoice a company, because different principles apply to invoices to private individuals. However, traders must protest the invoice in question within a reasonable period of time if they plan not to pay it.
Exactly what that reasonable period entails is not specified, but in practice, a period of approximately 2 weeks after receipt of the invoice is considered fair for timely protest (slightly longer for complex invoices).
The dispute can also take place in various ways, for example by registered mail or by e-mail. In any case, it's not a bad thing to mention in your Terms and Conditions how and when customers can protest invoices.
So far the formalities, but what if your customer disputes your invoice?
The fact that you’re here is both good and bad news. Bad, because you have outstanding invoices of which, deep down, you’ve had enough. Good, because we can help you. How? You’ll find out in our demo. No sales pitches, just a no-nonsense explanation of how we can restore the health of your cash flow.
Nearly fell off your chair scrolling through our website and missed the demo buttons? No worries. Send us your question using the form and we’ll get back to you as soon as possible.
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