You will receive an invoice from a supplier for a delivery four years ago. Isn't that a bit long ago, do you still have to pay for it? What exactly does that work and what did the judge think of it in the end?

No news, good news!

The law states that any undisputed invoice can be considered an accepted invoice and must therefore be paid by the customer. At least if you invoice a company, because different principles apply to invoices to private individuals. However, traders must protest the invoice in question within a reasonable period of time if they plan not to pay it.

Exactly what that reasonable period entails is not specified, but in practice, a period of approximately 2 weeks after receipt of the invoice is considered fair for timely protest (slightly longer for complex invoices).

The dispute can also take place in various ways, for example by registered mail or by e-mail. In any case, it's not a bad thing to mention in your Terms and Conditions how and when customers can protest invoices.

So far the formalities, but what if your customer disputes your invoice?

A customer asks you to credit your invoice to them and send a new invoice to their company. Or someone else pays your customer's invoice. Is there something wrong with that? What points of attention should you take into account?

One of your customers is not paying their bills and is in bad financial condition due to the ongoing coronavirus crisis. You are therefore considering having his goods seized quickly. However, does that make sense and, by the way, won't there be a new 'ceasefire' for bankruptcies anyway?

When you land a large order for a new customer, you naturally want to make sure that payment is made correctly. Under the guise “trust is good, but control is better”, it's best to ask for an advance just to be on the safe side. But is that possible just like that? Are there certain limits that you should respect? And why is it important to explicitly include such an advance in your contracts?

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A customer does not pay a small invoice. However, you are wary of the costs of a lawyer. So you can't go to court yourself, without the intervention of a lawyer? How do you proceed with this?

The press said that as many as one in six self-employed workers fears going bankrupt due to the corona crisis. If you are also not comfortable with it, can you still protect your private family home against possible creditors now? How do you arrange that and what are a number of points of attention?

You placed an order with a supplier, but suddenly you hear that it has gone bankrupt. What now? Does that automatically mean that your order will no longer be delivered? And what if your supplier requests a judicial reorganization? In this blog post, we'll discuss the steps you can take and the rights you have in such situations.

The timely delivery of ordered goods is essential for customer satisfaction and legal compliance. But within what period do you have to deliver exactly? Do the rules differ when doing business with individuals (B2C) or with other entrepreneurs (B2B)? We'll explain it for you and give you some practical tips.