The best way to payday

Professional debtor management for B2B

It’s your money but you can’t use it because it’s not in your account. We tackle your unpaid invoices without you losing your clients.

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Our promise:
You get a grip on your cash flow, without the hassle

More working capital

1

Want to increase your financial capacity to invest and grow? We make sure payments come in on time, so you can focus on your core business.

How do we do that?

Regular follow-up

Our trained cash flow specialists ensure timely and consistent reminders. As a result, payments remain top of mind with your clients and your money comes in faster.

A good client relationship

2

We collect outstanding invoices and ensure that the bond of trust with your client remains intact - also in the long term.

How do we do that?

Personal approach

No ruthless collection practices; we approach your clients in your name in a respectful and solution-oriented manner.

Fewer defaulters

3

Prevention is better than cure. We not only ensure that overdue invoices are paid, but also help you avoid new defaulters.

How do we do that?

Predicting the future with AI

Based on 20 years of expertise and 2.4 million records, we use artificial intelligence to predict which clients will become bad payers.

Explanatory
glossary

Do you understand all the financial terms? That’s great. For everyone else, we provide a glossary - to make sure we’re all on the same page.

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Cashflow

The flow of income and expenditure within a business. A healthy cash flow is essential for you to pay your bills, make investments and maintain your financial stability. And that is precisely what eXago focuses on every day.

-C

Bad debt

An outstanding debt that is considered uncollectible because the client is unable to pay, e.g. due to bankruptcy or long-term payment arrears. With eXago, the chances of it getting to that point are reduced significantly.

-B

Credit management

The set of processes by which a company ensures that clients pay on time, from credit analysis and invoicing to follow-up and collection. Or as we refer to it at eXago: our core business.

-C

Payday Fastlane

We know it might sound ‘too good to be true’, so we don’t expect you to simply take our word for it. Check out our client testimonials.

View all cases

Calculate your loss

Don’t immediately start to panic. First, calculate it. In one minute, our calculator shows you how much money is really tied up in outstanding invoices. Simple, quick and, in some cases, painfully honest. But it is the first step towards getting a better grip on your cash flow.

We rely 100% on your knowledge and expertise. Payment collection from the majority of our ‘good’ clients runs smoothly and is successful. Thanks again.

Herlinde Vermeulen

Accounting, DC RESOURCES

Since Isoltechnics partnered with eXago, overdue payments have been under control. Clients pay faster, thanks to their professional approach and external monitoring. We always have all the necessary information thanks to good communication with Kimberly, our designated contact at eXago.

Hilde Van Wassenhove

Owner D&D Isoltechnics

After just three months, there was a visible decrease in the overdue balance. eXago fulfils its promises. Their flexibility and experience was decisive in our decision to work with them. They even came to our premises during the start-up phase to familiarise themselves with our operations.

Raf De Strooper

Finance manager, FLEXPOINT

Six years later, we have not come across a better payment collection solution than eXago’s method. In fact, we’ve already recouped the cost of their services. The number of receivables to be written off has fallen by 2/3 since they took over payment collection.

Bart Wijckmans

Managing Director, WIJCKMANS NV

eXago has long been an important business partner for our debtor management. They ensure systematic, correct and friendly payment collections from our client base. Continuity and perseverance are their greatest assets.

Guy Roefs

Finance & Administration Manager, SUEZ

We enlisted eXago’s help because we didn’t have a great deal of experience in debtor management ourselves. Their service has been consistently good. Periodic follow-up meetings ensured that everything was aligned and fully transparent at all times.

Anouk Reekmans

Business Support Controller, Carglass

eXago ensures proper and correct payment collection from our clients with outstanding invoices. They do so with the necessary professionalism and friendliness. We are very satisfied with our collaboration.

Sara Sterkmans

Accountant, VVSnv

Payday news

Is there a period within which you have to deliver an order? A guide to B2C and B2B.

The timely delivery of ordered goods is essential for customer satisfaction and legal compliance. But within what period do you have to deliver exactly? Do the rules differ when doing business with individuals (B2C) or with other entrepreneurs (B2B)? We'll explain it for you and give you some practical tips.

29/05/2025

What do you do if your supplier goes bankrupt?

You placed an order with a supplier, but suddenly you hear that it has gone bankrupt. What now? Does that automatically mean that your order will no longer be delivered? And what if your supplier requests a judicial reorganization? In this blog post, we'll discuss the steps you can take and the rights you have in such situations.

01/06/2025

What to do if the customer disputes the invoice

No news, good news!

The law states that any undisputed invoice can be considered an accepted invoice and must therefore be paid by the customer. At least if you invoice a company, because different principles apply to invoices to private individuals. However, traders must protest the invoice in question within a reasonable period of time if they plan not to pay it.

Exactly what that reasonable period entails is not specified, but in practice, a period of approximately 2 weeks after receipt of the invoice is considered fair for timely protest (slightly longer for complex invoices).

The dispute can also take place in various ways, for example by registered mail or by e-mail. In any case, it's not a bad thing to mention in your Terms and Conditions how and when customers can protest invoices.

So far the formalities, but what if your customer disputes your invoice?

14/05/2025

Request your demo now

The fact that you’re here is both good and bad news. Bad, because you have outstanding invoices of which, deep down, you’ve had enough. Good, because we can help you. How? You’ll find out in our demo. No sales pitches, just a no-nonsense explanation of how we can restore the health of your cash flow.