Explanatory
glossary

Do you understand all the financial terms? That’s great. For everyone else, we provide a glossary - to make sure we’re all on the same page. 

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Debtor management

The process of following up and collecting payment of outstanding invoices. Our speciality. Or as we call it: getting your money back without the hassle.

-D

Debtor risks

The financial risks a company faces due to the fact that clients may not pay their invoices (on time). With eXago at your side, those risks are not a surprise, but a manageable factor.

-D

Dispute management

Resolving disputes over invoices, for example, due to incorrect amounts or disputed deliveries.

-D

Invoice

An official document that specifies how much a client has to pay for a product or service. And if it remains unpaid? Then eXago is your backup.

-I

IBAN (International Bank Account Number)

An internationally standardised bank account number that makes payments within and outside the EU easier and more secure.

-I

DSO (Days Sales Outstanding)

The average time it takes clients to pay an invoice. The higher your DSO, the longer you wait for your money and the greater the pressure on your cash flow. A high DSO may indicate poor follow-up, slow payers or an inefficient process. At eXago, we are allergic to high DSOs - we shorten waiting times with surgical precision.

-D

EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization)

An indicator of how much operating profit a company makes from its day-to-day operations, excluding interest, taxes and depreciation. It is a useful criterion for assessing your core business without accounting or financial constructs clouding the picture.

-E

Dunning

Systematic follow-up and reminding clients of outstanding invoices through a structured dunning process. At eXago, we describe it as friendly but expeditiously.

-D

Debt collection

The process by which a collection agency or bailiff collects debts from defaulters. At eXago, we’d rather start with a telephone call in your name than with a bailiff at the door.

-D

Notice of default

An official written reminder asking a client to pay an outstanding invoice within a specified period of time.

-N

Direct debit

A direct debit where a client authorises a supplier to debit invoices directly from their bank account.

-D

Factoring

A way for companies to get paid faster: they sell their outstanding invoices to a third party (factor), which advances the money immediately and collects payment from the client. eXago prefers to do this itself: directly, transparently and with a smile.

-F

Request your demo now

The fact that you’re here is both good and bad news.  Bad, because you have outstanding invoices of which, deep down, you’ve had enough. Good, because we can help you. How? You’ll find out in our demo. No sales pitches, just a no-nonsense explanation of how we can restore the health of your cash flow.

Request a demo