Explanatory
glossary

Do you understand all the financial terms? That’s great. For everyone else, we provide a glossary - to make sure we’re all on the same page. 

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Cashflow

The flow of income and expenditure within a business. A healthy cash flow is essential for you to pay your bills, make investments and maintain your financial stability. And that is precisely what eXago focuses on every day.

-C

Bad debt

An outstanding debt that is considered uncollectible because the client is unable to pay, e.g. due to bankruptcy or long-term payment arrears. With eXago, the chances of it getting to that point are reduced significantly.

-B

Credit management

The set of processes by which a company ensures that clients pay on time, from credit analysis and invoicing to follow-up and collection. Or as we refer to it at eXago: our core business.

-C

AI (Artificial Intelligence)

Smart technology used in credit management to predict payment behaviour, analyse risks and automate collection processes. No pipe dreams at eXago - just everyday issues.

-A

Reminder

A written reminder to a client to pay an outstanding invoice. From eXago, always in a friendly tone - but with the necessary urgency.

-R

Repayment plan

An agreement whereby a debt is repaid in instalments to make payment more feasible.

-R

Payment term

The agreed period within which an invoice must be paid, e.g. within 30 or 60 days of receipt. For some clients, this is a guideline rather than a hard deadline - until eXago respectfully comes knocking.

-P

Cession (debt assignment)

Transferring a receivable to a third party, such as a factoring company, which then collects the payment. But why do that when eXago can solve it for you in your name?

-C

Creditcheck

A check of a client’s financial situation to assess the risk of default. A smart move - and one that eXago can help you with.

-C

Credit collector

A professional responsible for collecting outstanding payments. Resolute at best, but respectful - as with eXago.

-C

Credit controller

An employee who oversees a company’s credit policy and ensures that clients pay on time. Or as we call them: our heroes behind the scenes.

-C

Credit note

A document that (partially) corrects an invoice, e.g. in case of returns or errors.

-C

Request your demo now

The fact that you’re here is both good and bad news.  Bad, because you have outstanding invoices of which, deep down, you’ve had enough. Good, because we can help you. How? You’ll find out in our demo. No sales pitches, just a no-nonsense explanation of how we can restore the health of your cash flow.

Request a demo